For Our Customers

Customer        Backup Customer

📦 Price & Packaging

🟢 Standard Tier: $100 - $200

• Material: Quality genuine leather

🔵 Premium Tier: $200 - $300

• Material: Full-grain leather, semi-machine crafted

🟣 Luxury Tier: Price on request

• Material: Fully restored materials, semi-handmade

🎁 Packaging Upgrade:

• All prices include standard packaging.

• Upgrade to Official Deluxe Packaging for +$30 (includes exclusive accessories, paper invoice, dust bag, etc.).

🚚 Shipping & Logistics

1. Processing Time: All orders are processed and shipped within 3 business days after payment confirmation. Before shipping, we will send you photos for final confirmation to ensure the product meets your expectations.

2. Delivery Time: The average shipping time is about 1 week, depending on the destination country.

3. Tracking: Some shipments routed through Dubai may only be tracked after transit. Please use the following link for the latest status:
   🔗 Tracking Website

💳 Payment

1. Method: We accept PayPal.

2. Important: Always confirm the payment account with our customer service before transferring to ensure security.

3. Suggestion: To receive your order faster and avoid potential extra fees (We sincerely appreciate it!), please select "Friends and Family" when paying. Please trust in our service and product quality.

4. Offer: New customers purchasing 2 items or returning customers get a free small wallet (color of your choice).

🛍️ Our Products

1. Website Selection: Our independent site showcases only a part of our product range.

2. Powerful Sourcing: If you can find an image (e.g., from official brand websites or social media), we can source it for you—whether it's clothing, shoes, bags, jewelry, or watches. We stand by our capability! 💪

✂️ Custom Orders

We support comprehensive customization to meet your needs:

• No-Logo: Remove all brand logos.

• Specified Materials: Choose specific leather, hardware, etc.

• Custom Sizing: Adjust dimensions according to your requirements.

• Personal Engraving: Add names, initials, etc.

Please Note: Custom orders require additional production time (typically an extra 3-15 days). All custom items are produced in-house in our own factory, guaranteeing quality.

👩💻 Customer Service

1. 24/7 Support: Feel free to contact our customer service team for any pre-sales or after-sales inquiries.

2. Patience Appreciated: Our clients are worldwide across different time zones. If we don't reply immediately, please wait patiently; we aim to respond within 24 hours.

3. Translation Note: To communicate effectively with global customers, we sometimes use translation software. We appreciate your understanding if there are minor discrepancies in expression. 🌍

⚠️ Important Notice

1. Due to potential platform policy uncertainties, please remember our official website domain------ deges.top.
2. If you cannot reach our customer service temporarily (e.g., account restrictions), we will promptly update alternative contact methods here.